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TRILLION · Project

A Platform That Lets Citizens and Police Collaborate Securely Through Social Networks

digitalPilotedTRL 7
trillion-project.eng.it

Imagine if your local police could receive real-time tips from citizens through a secure app — not just during emergencies, but also to spot trouble before it happens. TRILLION built exactly that: a two-way communication platform where citizens and law enforcement can share information safely, with built-in privacy protection. It was tested across 5 countries with nearly 2,000 real participants, including both police officers and everyday citizens. Think of it like a neighborhood watch, but digital, verified, and connected directly to the people who can act on the information.

By the numbers
~2,000
citizens and law enforcement representatives involved in trials
5
countries where pilots were conducted (IT, PT, SE, NL, UK)
20
consortium partners
8
countries represented in the consortium
12
demo prototype deliverables produced
36
months project duration
6
citizen communities involved
6
law enforcement agencies involved
The business problem

What needed solving

Police forces across Europe struggle to engage citizens in community safety — traditional hotlines are slow, anonymous tips lack context, and social media is noisy and unverified. There is no trusted, secure channel for two-way communication between citizens and law enforcement that works both during emergencies and for everyday crime prevention. This gap means risks go undetected, communities feel disconnected from police, and valuable local intelligence never reaches the people who can act on it.

The solution

What was built

TRILLION delivered a complete platform with mobile applications for citizen-police collaboration, including: social media information extraction and classification tools, spatial context awareness and data analytics modules, a data integration gateway, citizen and officer profiling systems, citizen engagement tools, and game-based training platforms for both law enforcement officers and citizens (each with final releases and user manuals). All 12 demo prototypes went through iterative trial-feedback-update cycles before final release.

Audience

Who needs this

Public safety technology vendors building smart city platformsMunicipal police forces seeking digital citizen engagement toolsNational security agencies modernizing community policing programsSmart city integrators adding public safety modulesTraining companies serving law enforcement academies
Business applications

Who can put this to work

Public Safety Technology
enterprise
Target: Companies developing smart city or public safety platforms

If you are a public safety technology company looking to add citizen engagement features to your platform — this project developed a complete collaboration system with social media information extraction, spatial context awareness, and data analytics prototypes tested across 5 countries with close to 2,000 participants. It includes ready-to-integrate components for filtering, classifying, and routing citizen-submitted information to law enforcement.

Municipal Government & Smart Cities
any
Target: City councils and municipal authorities managing community safety programs

If you are a city authority struggling with low citizen engagement in community policing — this project built mobile applications and a full platform for two-way citizen-police communication, complete with game-based training tools for both citizens and officers. The platform was piloted in Italy, Portugal, Sweden, the Netherlands, and the United Kingdom with close to 2,000 participants, proving it works across different cultural contexts.

Security & Surveillance Software
mid-size
Target: Companies providing security monitoring and risk detection software

If you are a security software company needing better early-warning capabilities — this project created tools for social media information extraction, spatial context awareness, and risk identification that operate before a crisis occurs. The 20-partner consortium with 8 industry players refined these tools through multiple trial iterations, delivering final-release prototypes with full technical documentation.

Frequently asked

Quick answers

What would it cost to license or integrate this technology?

Based on available project data, the EU contribution amount is not listed. The project was coordinated by Engineering Ingegneria Informatica SPA, a major Italian IT company. Licensing terms would need to be negotiated directly with the coordinator and relevant consortium partners who developed specific components.

Can this scale to a city-wide or national deployment?

The platform was tested across 5 countries (Italy, Portugal, Sweden, the Netherlands, and the United Kingdom) with close to 2,000 participants including both citizens and law enforcement. This multi-country, multi-language validation suggests the architecture was designed for scalability across different jurisdictions and cultural contexts.

Who owns the intellectual property and how can I access it?

The 20-partner consortium spans 8 countries with 8 industry players and 4 SMEs. IP rights are typically shared among consortium members under Horizon 2020 rules. The coordinator Engineering Ingegneria Informatica SPA would be the first point of contact for licensing discussions.

Does this comply with data protection regulations?

Data protection was a core design principle — it is listed among the project's primary research topics (EuroSciVoc). The platform was built to ensure that privacy and data protection are taken into account during citizen-LEA communications. However, compliance with post-project regulations like GDPR (which came into force during the project) would need to be verified for current deployments.

How long would integration take?

The project ran for 36 months and delivered a final-release platform along with 12 demo prototypes covering components from social media extraction to data analytics. Multiple prototypes went through trial-feedback-update cycles, resulting in well-documented final releases. Integration timelines would depend on which specific components you need.

Can it integrate with existing police communication systems?

The project developed a dedicated Data Integration Gateway that was updated based on trial feedback, suggesting it was designed for interoperability. The server platform and main software components also went through iterative refinement. Specific integration capabilities with your existing systems would need to be assessed with the consortium.

Is training support available for officers and citizens?

Yes — the project built dedicated game-based training platforms for both law enforcement officers and citizens, each with final releases that include technical documentation and user manuals. These training tools were refined through feedback from actual training sessions conducted during the trials.

Consortium

Who built it

The 20-partner consortium across 8 countries is heavily tilted toward real-world deployment: 8 industry partners (40% industry ratio) including the coordinator Engineering Ingegneria Informatica SPA — one of Italy's largest IT companies. With 4 SMEs, 3 universities, 2 research centers, and 7 other organizations (likely including the 6 citizen communities and 6 law enforcement bodies mentioned in the objective), the consortium was clearly built around end-user validation rather than pure research. The geographic spread across Southern, Northern, and Western Europe (EL, ES, IT, NL, PT, SE, SI, UK) means the platform was stress-tested across very different policing cultures and legal environments, which significantly de-risks adoption in new markets.

How to reach the team

Engineering Ingegneria Informatica SPA (Italy) — a large IT services company. Contact their innovation or public safety division.

Order a report on this consortiumSee ENGINEERING - INGEGNERIA INFORMATICA SPA profile →
Next steps

Talk to the team behind this work.

Want to explore licensing TRILLION's citizen-police collaboration platform or its individual components? SciTransfer can connect you directly with the right consortium partner for your specific needs.

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