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TANGO · Project

Trustworthy AI Decision Support for High-Stakes Professional Environments

digitalTestedTRL 4

Imagine having a smart assistant that doesn't just give you an answer, but explains its reasoning based on who you are and what you already know. It's like a co-pilot that learns from your corrections in real-time to get better at its job. Instead of a black box, it's a two-way conversation where the human and the machine help each other reach the best possible choice.

By the numbers
24
consortium partners
4
high impact use cases
9
countries involved
The business problem

What needed solving

Professionals in high-stakes fields often distrust AI because they cannot see the logic behind its suggestions. This leads to low adoption rates of tools that could otherwise reduce human error and cognitive overload.

The solution

What was built

A software ecosystem for hybrid decision support and a set of neuro-symbolic algorithms that allow AI to explain its decisions through interactive dialogue.

Audience

Who needs this

Surgical robotics companiesFinTech credit scoring firmsGovernmental policy planning unitsHealth-tech apps for maternal care
Business applications

Who can put this to work

Healthcare
enterprise
Target: Medical Device or Surgical Software Provider

If you are a surgical software provider dealing with high-stress intraoperative errors — this project developed a hybrid decision support system that assists surgical teams in complex procedures to improve accuracy.

Finance
any
Target: Banking and Credit Institution

If you are a bank dealing with biased or opaque loan approvals — this project developed a tool for loan officers and applicants that ensures ethical and transparent credit lending decisions.

Public Sector
enterprise
Target: Government Policy Agency

If you are a public agency dealing with inefficient fund allocation — this project developed a decision support system that helps policy makers design better incentives and distribute funds more effectively.

Frequently asked

Quick answers

What is the cost or pricing model for this technology?

Based on available project data, no pricing or cost information is provided as this is a research project.

Is this technology ready for industrial scale?

The project is currently developing a software ecosystem and testing it across 4 high-impact use cases, but it is not yet at full industrial scale.

How is the IP and licensing handled?

Based on available project data, specific licensing terms are not listed, though it involves a consortium of 24 partners including 4 industry members.

Does this comply with current AI laws?

Yes, the project is specifically designed to align with the EU Artificial Intelligence Act, focusing on fairness, transparency, and accountability.

How is the system integrated into existing workflows?

It uses a human-in-the-loop design where the AI adapts its explanations based on whether the user is a layperson or an expert.

Consortium

Who built it

The project features a strong research-to-industry bridge with 24 partners. While dominated by 9 universities and 6 research institutes, there is a significant 17% industry participation rate (4 companies), including 3 SMEs, suggesting the results are being vetted for commercial viability from the start.

How to reach the team

Contact Università degli Studi di Trento

Next steps

Talk to the team behind this work.

Contact us to explore licensing opportunities for the hybrid decision support software.