RESOLUTE · Project

Crisis-Ready City Transport: Apps and Guidelines That Keep Urban Systems Running

transportTestedTRL 6

Imagine your city's buses, trams, and metro suddenly shut down because of a flood or cyberattack. Right now, most transport authorities scramble with phone calls and spreadsheets. RESOLUTE built a digital toolkit — a management system plus mobile apps — that helps transport operators spot problems early, coordinate emergency responses in real time, and get services back up faster. Think of it as a crisis playbook combined with a command center app, tested in real European cities.

By the numbers

EUR 3,848,581

EU funding for full resilience toolkit development

consortium partners across 5 countries

working demo applications delivered (CRAMSS, training app, emergency app)

total project deliverables produced

countries involved (DE, EL, FR, IT, PT)

The business problem

What needed solving

City transport systems are increasingly vulnerable to extreme weather, cyberattacks, and cascading infrastructure failures, yet most operators still rely on ad-hoc crisis management with no structured approach. When a disruption hits, slow coordination between agencies leads to extended outages, economic losses, and public safety risks. Transport managers need a systematic way to assess vulnerabilities, coordinate responses in real time, and train staff for crisis scenarios before they happen.

The solution

What was built

Three working applications: CRAMSS — a collaborative resilience assessment and management support system for transport control rooms; a game-based training app for smartphones and tablets (iOS and Android) that simulates crisis scenarios; and a mobile emergency support app (iOS and Android) for field-level incident response. All backed by a European Resilience Management Guide with 23 total deliverables.

Audience

Who needs this

Municipal public transport authorities managing bus, tram, and metro networksCity emergency management offices coordinating multi-agency crisis responseSmart city solution integrators building resilient urban infrastructureEmergency preparedness training providers for transport and civil protectionInsurance companies assessing urban transport infrastructure risk

Business applications

Who can put this to work

Urban Public Transport

enterprise

Target: Municipal transit authorities and public transport operators

If you are a public transport operator dealing with service disruptions from extreme weather, accidents, or security threats — this project developed the CRAMSS application, a collaborative management support system that helps your control room coordinate emergency responses across departments. With 12 partners across 5 countries contributing to the European Resilience Management Guide, this gives you a tested playbook for keeping services running during crises.

Smart City Solutions

enterprise

Target: City governments and smart city integrators

If you are a city government investing in smart city infrastructure and worried about cascading failures across interconnected systems — RESOLUTE built mobile emergency support apps for both iOS and Android that let field teams report, assess, and respond to incidents on the ground. The system was designed specifically for urban transport as critical infrastructure, where a single failure can ripple across the entire city economy.

Emergency Management & Training

any

Target: Emergency services training providers and civil protection agencies

If you are an emergency training provider struggling to prepare teams for complex urban transport crises — this project created a game-based training app for smartphones and tablets that simulates crisis scenarios. Built for both iOS and Android, it lets your staff practice resilience management decisions without real-world consequences, using guidelines developed with input from 3 industry partners and 2 research organizations.

Frequently asked

Quick answers

What would it cost to implement this resilience system?

The RESOLUTE project received EUR 3,848,581 in EU funding across 12 partners over 3 years to develop the full system including CRAMSS, training app, and emergency app. Licensing or deployment costs for individual components are not specified in the available project data. Contact the coordinator at Università degli Studi di Firenze for commercial terms.

Can this scale to large metropolitan transport networks?

The system was designed for urban transport environments and produced 23 deliverables including 3 working applications. Based on available project data, the CRAMSS platform was built to handle collaborative decision-making across multiple agencies. Scaling to very large networks would likely require integration work with existing transport management systems.

Who owns the IP and how is it licensed?

The project was funded as an RIA (Research and Innovation Action) coordinated by Università degli Studi di Firenze in Italy. IP ownership typically follows EU grant rules where partners retain rights to their contributions. Contact the coordinator for specific licensing arrangements for CRAMSS and the mobile apps.

Does this meet European regulations for critical infrastructure protection?

RESOLUTE was specifically funded under the DRS-07-2014 topic on crisis and disaster resilience. The project produced a European Resilience Management Guide (ERMG) designed to align with EU policies on critical infrastructure protection. The guidelines address both intra-system and inter-system interactions in urban transport.

How long would it take to deploy in our organization?

The project ran from May 2015 to April 2018 to develop the full toolkit. The mobile apps (emergency support and game-based training) were built for iOS and Android, suggesting relatively fast deployment for those components. Based on available project data, CRAMSS integration timelines would depend on your existing infrastructure.

Can this integrate with our existing transport management systems?

CRAMSS was designed as a Collaborative Resilience Assessment and Management Support System, intended to work alongside existing emergency services and decision-making processes. The mobile apps support both iOS and Android platforms. Specific API details and integration capabilities should be confirmed with the development team.

Consortium

Who built it

The 12-partner consortium spans 5 countries (Germany, Greece, France, Italy, Portugal) and is led by Università degli Studi di Firenze in Italy. With 3 industry partners and only 1 SME, the group leans heavily toward research and public-sector expertise — 2 universities, 2 research organizations, and 5 other entities (likely public authorities or NGOs). The 25% industry ratio means this is a research-driven project rather than a market-driven one. For a business buyer, this means strong academic rigor behind the guidelines and tools, but you would likely need a systems integrator to adapt the outputs for commercial deployment.

UNIVERSITA DEGLI STUDI DI FIRENZECoordinator · IT
COMUNE DI FIRENZEparticipant · IT
ELLINIKO METRO MONOPROSOPI AEparticipant · EL
ETHNIKO KENTRO EREVNAS KAI TECHNOLOGIKIS ANAPTYXISparticipant · EL
THALES ITALIA SPAparticipant · IT
COFAC COOPERATIVA DE FORMACAO E ANIMACAO CULTURAL CRLparticipant · PT
HUMANISTparticipant · FR
SWARCO ITALIA SRLparticipant · IT
CITTA METROPOLITANA DI FIRENZEthirdparty · IT

How to reach the team

Università degli Studi di Firenze (Italy) — reach the project lead through SciTransfer for a direct introduction

Order a report on this consortium See UNIVERSITA DEGLI STUDI DI FIRENZE profile →

Next steps

Talk to the team behind this work.

Want to deploy resilience management tools in your transport network? SciTransfer can connect you with the RESOLUTE team and help assess fit for your operations.

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