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QR-PATROL PRO · Project

Cloud Platform That Automates Security Guard Monitoring with IoT and Real-Time Communication

digitalMarket-readyTRL 8

Imagine you run a security company with guards patrolling buildings at night. Right now, you barely know if they're doing their rounds or if something goes wrong. This project built a smartphone app connected to wearable sensors and beacons that automatically tracks every guard's location, health, and patrol progress in real time — all visible on a cloud dashboard. Think of it like a Uber-style live map for your entire security team, plus a walkie-talkie built right into the app.

By the numbers
31
Countries with customers within first 18 months of QR-Patrol launch
12
Countries with established business partners
18
Months to acquire international customer base across 31 countries
16
Total project deliverables completed
7
Functional demo prototypes delivered (mobile, cloud, API, reporting, web services, incidents, pilot)
The business problem

What needed solving

Security companies have little real-time visibility into whether guards are completing their patrol routes, responding to incidents, or even physically safe during shifts. Manual logbooks are unreliable, communication is fragmented across radios and phones, and management only finds out about problems after the fact. This costs security firms in missed SLA penalties, liability exposure, and inefficient guard deployment.

The solution

What was built

A complete cloud-based guard tour management platform with 7 functional demo prototypes: a mobile app (available on Google Play and Apple App Store), a cloud dashboard accessible via any web browser, web services for system interconnection, a reporting system with customizable templates (PDF, HTML, Excel, email), an incident management subsystem, and a full API allowing third-party integration. The system integrates IoT beacons, wearable health monitors, and push-to-talk communication.

Audience

Who needs this

Private security companies managing guard patrols across multiple client sitesFacility and property management firms needing verified security coverageLone worker safety managers in utilities, oil & gas, or logisticsSecurity industry technology distributors and resellers looking for white-label productsLarge enterprises with in-house security teams covering campuses or industrial sites
Business applications

Who can put this to work

Private Security Services
SME
Target: Security guard companies managing patrol operations across multiple client sites

If you are a security company dealing with the headache of verifying that guards actually complete their patrol routes on time — this project developed a cloud-based system with IoT beacons and wearable devices that automatically logs every checkpoint visit, monitors guard health, and provides real-time incident reporting. The predecessor product was already used in 31 countries within 18 months of launch.

Facility Management
mid-size
Target: Property management firms responsible for building security and maintenance rounds

If you are a facility manager dealing with unreliable manual logbooks and no visibility into overnight security patrols — this project built a mobile app with push-to-talk communication and automated reporting (PDF, HTML, Excel) so you can verify patrol completion from any web browser. The system includes an API that lets you integrate patrol data into your existing property management tools.

Lone Worker Safety
any
Target: Companies with employees working alone in hazardous or remote environments

If you are an employer dealing with lone worker safety compliance and the risk of undetected incidents — this project developed wearable device integration that monitors a worker's physical condition alongside their location via beacons. The incident management subsystem allows immediate two-way group communication through push-to-talk over IP, cutting emergency response time.

Frequently asked

Quick answers

What does this system cost to deploy?

Specific pricing is not disclosed in the project data. The system is cloud-based and accessible via standard web browsers and mobile app stores (Google Play, Apple App Store), which suggests a SaaS subscription model with low upfront hardware costs. Contact the coordinator for current pricing tiers.

Can this scale to large security operations with hundreds of guards?

The architecture is cloud-based with web services connecting mobile apps, reporting, and incident management subsystems. The API allows third-party integration and custom application development, indicating enterprise-grade scalability. The original QR-Patrol product reached customers in 31 countries within 18 months, demonstrating proven international scaling.

What is the IP and licensing situation?

The system was developed by a single SME (Terracom Informatics Ltd., Greece) under SME Instrument Phase 2 funding, meaning the company retains full IP ownership. The mobile apps are distributed through official app stores. Licensing terms would need to be discussed directly with Terracom.

How does this integrate with existing security management systems?

The project specifically built an API subsystem that allows any third-party application to access QR-Patrol PRO data — view, update, add, or remove clients, guards, checkpoints, schedules, and more via web services. The reporting system supports PDF, HTML, email, and Excel exports with customizable templates.

Is this ready for deployment today or still experimental?

This is not a research prototype. QR-Patrol (the base product) was commercially available since 2014 with customers in 31 countries and partners in 12 countries. QR-PATROL PRO added IoT and push-to-talk capabilities and completed a full integrated pilot with all subsystems functional. The project closed in December 2018.

What specific IoT technologies does this use?

Based on the project data, the system integrates three specific technologies: Bluetooth beacons for automated checkpoint detection and location tracking, wearable devices for guard health and physical condition monitoring, and push-to-talk over IP for secure group communication between guards and their company.

What regulations or standards does this address?

Based on available project data, the system addresses the practical requirements of guard tour verification and lone worker monitoring. While specific regulatory compliance certifications are not mentioned in the data, the automated patrol logging and incident management capabilities directly support documentation requirements common in security industry contracts.

Consortium

Who built it

This is a single-company project by Terracom Informatics Ltd., a Greek SME founded in 1999, funded under the SME Instrument Phase 2 — a scheme designed for individual companies ready to bring innovations to market. The consortium consists of 1 partner from 1 country (Greece) with 100% industry composition. While the lack of academic or research partners means no university-driven R&D overhead, it also means all IP and commercial decisions rest with one company. For a potential business customer, this is straightforward: you deal directly with the product owner, with no consortium politics or split ownership to navigate.

How to reach the team

Terracom Informatics Ltd. (TERRACOM AE), Greece — use Google AI Search to find current contact details for the QR-Patrol PRO team

Next steps

Talk to the team behind this work.

Want an introduction to the Terracom team behind QR-Patrol PRO? SciTransfer can arrange a direct meeting to discuss deployment, licensing, or partnership options for your security operations.