Imagine a factory machine breaks down in another country and you'd normally fly a technician out to fix it. Instead, a local worker puts on smart glasses or opens a phone app, and your expert back at headquarters can see exactly what they see — drawing arrows on the live image, highlighting bolts to turn, even letting AI recognize the faulty part automatically. That's what oculavis SHARE does: it's like a video call on steroids, purpose-built for industrial repair and maintenance. The company already had over 100 paying customers before this EU project even started, and used the funding to scale the platform into a full SaaS product.
European manufacturers spend heavily on sending service technicians to client sites worldwide — approximately 20 million technicians travel daily for on-site industrial support. This means high travel costs, significant CO2 emissions, and extended machine downtimes while waiting for the expert to arrive. Companies need a way to deliver expert-level technical support remotely without sacrificing quality.
A commercial SaaS remote service platform combining AR and AI, with branded mobile apps for smartphones, tablets, and smart glasses. Key deliverables include an online customer information system and a configurator for creating company-branded service apps. The platform covers troubleshooting, spare parts ordering, remote support, AR instructions, service chat, and ticket management.
If you are a machine manufacturer dealing with expensive service trips to client sites across Europe — this project built a ready-to-use remote service platform with AR and AI that lets your technicians guide on-site staff through repairs without travelling. The objective states this can cut travel costs and machine downtimes by up to 50%.
If you are a plant operator dealing with unplanned downtime on production lines — this project delivered a modular platform covering troubleshooting, spare parts ordering, and AR-guided instructions. With over 100 paid installations already in place before the project ended, the technology is proven in real production environments.
If you are an energy company dealing with maintenance of remote or hazardous installations — this project created branded mobile apps and smart glasses support that let expert technicians provide real-time visual guidance to on-site workers. The platform is SaaS-based, meaning no heavy IT infrastructure is needed to get started.
oculavis SHARE operates as a Software-as-a-Service (SaaS) platform, meaning subscription-based pricing rather than a large upfront license. The company reported €1.45 million turnover in 2018 across 100+ installations, suggesting per-seat or per-installation pricing typical of B2B SaaS. Contact the company directly via oculavis.de for current pricing.
Scaling was a primary goal of this EU project — the company specifically used the funding to develop the SaaS architecture for scaling and to build a partner ecosystem. The platform is modular, configurable, and already had over 100 paid installations with both enterprises and SMEs before the project concluded.
oculavis is a privately held company (owned by its three founders) that offers SHARE as a commercial SaaS product. Licensing is handled through standard software subscriptions. Since this was an SME Instrument project with a single partner, the IP sits entirely with the company.
The platform is designed to be modular and configurable to meet individual demands. It covers standard service workflows including troubleshooting, spare parts ordering, ticket requests, and data visualizations. Access is through smartphones, tablets, or smart glasses, so it works alongside existing equipment.
Yes. Before the EU project even started, oculavis had over 100 paid proof-of-concept installations with enterprises and SMEs. The company had 25 employees and €1.45 million turnover in 2018. It also won Top 3 at the German Founders Award (Deutscher Gründerpreis 2018), one of Germany's most important startup competitions.
The platform works on smartphones, tablets, and smart glasses — equipment most service teams already have or can easily procure. The deliverables include a configurator for branded apps, meaning the interface can be customized with your company branding.
This is a single-company project funded under the SME Instrument Phase 2, which the EU reserved for high-potential startups ready to scale. Maintastic GmbH (operating as oculavis) is the sole partner — a German SME with 25 employees and €1.45 million revenue at the time of application. The 100% industry composition with no universities or research institutes signals this is a commercial scaling effort, not a research project. For a potential buyer or partner, this means the technology is company-owned, commercially available, and there are no complex consortium IP negotiations to navigate.
Founders Dr. Markus Große Böckmann, Philipp Siebenkotten, and Martin Plutz lead the company. Contact through oculavis.de.
Want to explore how AR-based remote service could reduce your maintenance costs? SciTransfer can arrange a direct introduction to the oculavis team and help assess fit for your operations.
