Imagine if libraries stopped just lending books and started acting like community hubs where users help design the services they actually need. This work creates a playbook for libraries to use digital tools and social business models to stay relevant. It's like turning a quiet warehouse of books into a dynamic co-working space and learning center driven by the people who use it.
Public libraries are struggling to stay relevant as traditional service models fail to meet modern digital and social needs. They lack the tools and metrics to transition from top-down delivery to community-led value creation.
A public toolkit consisting of a Policy Tracker for 19 countries, a What-Works Database with 47 use cases, and a Research Knowledge Base with over 5,400 references.
If you are a software developer dealing with low user engagement in public apps — this project developed a toolkit with 47 use cases that helps design services based on actual user demand. This allows you to build features that people actually use rather than guessing what they want.
If you are a consultant dealing with outdated public service models — this project developed a validated data tracker for 19 countries. You can use these indicators to prove the impact of social innovation and help cities modernize their cultural infrastructure.
If you are an EdTech provider dealing with the gap between formal learning and community needs — this project analyzed 38 case studies on AI adoption and living labs. This provides a blueprint for integrating AI tools into community-led learning environments.
Based on available project data, no specific pricing or licensing costs are mentioned; however, the toolkit was launched publicly for use.
Yes, the project validated its results across 19 countries and established a network of 40+ organizations to ensure continued use.
Based on available project data, the toolkit was launched publicly, but specific IP licenses are not detailed in the summary.
The project provides a knowledge base and a 'What-Works' database of 47 use cases to guide the integration of digital transformation and AI.
The project operated over a three-year period from 2022 to 2025 to develop and validate its tools and indicators.
The consortium is heavily research-oriented, featuring 5 universities and 2 research centers, which ensures high academic rigor. However, the inclusion of an SME coordinator and an industry partner (10% ratio) indicates a push toward practical application. With partners across 9 countries, the results have a broad European market validation.
Contact Athens Technology Center (ATC) in Greece
Contact us to access the LibrarIN Toolkit and the What-Works Database for your public sector project.
