SciTransfer
IMPROVE · Project

AI-Driven Support and Training System for Domestic Violence Response Services

digitalPilotedTRL 7

Imagine a digital doorway that helps people in danger find help without needing to make a scary phone call first. It uses a smart chatbot to guide victims to the right services and assesses their risk automatically. At the same time, it gives the professionals on the other end a digital playbook and training to handle these complex cases better.

By the numbers
16
consortium partners
7
countries involved
13
total deliverables
The business problem

What needed solving

Domestic violence is under-reported and under-detected because victims lack easy access to services and frontline responders lack the specific training to handle marginalized populations.

The solution

What was built

["AINO: A multilingual conversational AI Chatbot for risk assessment and guidance.", "European Training Platform on Domestic Violence: Scalable training modules for first responders.", "Handbook 'Building better responses to domestic violence': Organizational decision support tools."]

Audience

Who needs this

Police AuthoritiesCivil Society OrganizationsGovTech software developersPublic sector training providersLegal aid agencies
Business applications

Who can put this to work

GovTech
mid-size
Target: Public safety software provider

If you are a software provider dealing with inefficient emergency reporting — this project developed a multilingual AI Chatbot (AINO) that provides immediate advice and risk assessment to increase reporting rates.

EdTech
SME
Target: Professional training platform

If you are a training company dealing with outdated professional development for first responders — this project developed scalable, low-threshold training modules and a European Training Platform to bridge sectoral divides.

LegalTech
any
Target: Legal aid management system

If you are a legal tech firm dealing with marginalized populations struggling to access justice — this project developed decision support tools and a handbook for building better responses to domestic violence.

Frequently asked

Quick answers

What is the cost or pricing for the AINO chatbot?

Based on available project data, no specific pricing or cost information is provided.

Has the solution been tested at an industrial scale?

The AI Chatbot was piloted and validated in RP2, and the project involved 16 partners across 7 countries to ensure scalability.

What are the IP and licensing terms for the training platform?

Based on available project data, specific licensing terms are not mentioned, but the results are published on the European Training Platform on Domestic Violence.

How does the system integrate with existing responder networks?

It acts as a new entry point to existing frontline responder networks, using a conversational AI to guide victims toward available service provisions.

What is the timeline for deployment?

The project period runs from 2022-10-01 to 2025-09-30.

Consortium

Who built it

The consortium is diverse, consisting of 16 partners from 7 countries. It shows a balanced mix of 4 universities, 4 research organizations, and 3 industry partners (including 2 SMEs), resulting in an industry ratio of 19%. This structure suggests a strong bridge between academic research and practical, market-oriented application.

How to reach the team

Contact Deutsche Hochschule der Polizei in Germany

Next steps

Talk to the team behind this work.

Request a demo of the AINO chatbot and training modules.