SciTransfer
E2i · Project

User-Centric Design Tools to Increase Adoption of Security Technology Solutions

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Imagine building a high-tech lock that no one wants to use because it's too complicated. This work stops that from happening by studying how people actually behave before the product is built. It's like a guidebook for engineers to ensure their inventions fit into real life and get used by the public.

By the numbers
1,286,125
EU Contribution in EUR
6
Partners
21
Total deliverables
The business problem

What needed solving

Many security innovations fail not because the technology is bad, but because they are designed without understanding the end-user. This leads to low adoption rates and wasted R&D investment.

The solution

What was built

The E2i Security R&I Toolbox and a Societal Development Plan. These provide practical tools for problem framing and a model for implementing social innovation in security.

Audience

Who needs this

Security hardware manufacturersCybersecurity software firmsPublic safety equipment designersGovTech innovation labs
Business applications

Who can put this to work

Cybersecurity
SME
Target: Security software developer

If you are a security software developer dealing with low user adoption of new tools — this project developed the E2i Security R&I Toolbox that helps you design features people actually want to use. This ensures your technical inventions become implemented products.

Public Safety
enterprise
Target: Civil security equipment manufacturer

If you are a civil security equipment manufacturer dealing with products that are rejected by field officers — this project developed a set of tools and practices that align design with user needs. This reduces the risk of expensive product failure.

Government Tech
any
Target: GovTech consultancy

If you are a GovTech consultancy dealing with the gap between research and real-world deployment — this project developed a Societal Development Plan to guide the implementation of security innovations. This helps you move from a lab concept to a scalable solution.

Frequently asked

Quick answers

What is the cost or price for using these tools?

Based on available project data, no specific pricing or licensing costs are mentioned for the E2i Security R&I Toolbox.

Can this be scaled to an industrial level?

The project specifically aims to ensure innovations are sustainable and scalable by using a human-centred design approach.

What is the IP or licensing situation?

Based on available project data, the specific IP and licensing terms for the toolbox and development plan have not been disclosed.

How does this integrate with existing R&D processes?

It integrates by providing a toolbox for problem framing and user engagement that researchers and practitioners use during the design phase.

What is the timeline for the results?

The project is active from 2023-08-01 to 2027-03-31, with foundational research completed in the first period ending 2024-09-31.

Consortium

Who built it

The consortium consists of 6 partners across 4 countries, showing a lean structure. With only 17% industry representation (1 company), the group is heavily weighted toward universities and other organizations, suggesting the output is currently more academic/methodological than a commercial product.

How to reach the team

Contact GLOBAZ SA in Portugal for details on the Security R&I Toolbox.

Next steps

Talk to the team behind this work.

Contact us to find out how to apply these human-centred design tools to your security product roadmap.