What would it cost to implement these co-creation methods?+
The project does not publish per-pilot costs or licensing fees for its models. However, the deliverables include a free roadmap and practical resources designed for reuse. Implementation costs would depend on your organization's size, the number of services being redesigned, and whether you need external facilitation support.
Can this scale beyond a single pilot city?+
Yes — the project explicitly tested scalability by running 9 pilots across 10 countries (Estonia, Greece, Spain, Finland, Hungary, Italy, Netherlands, Poland, Sweden, UK) with very different public service contexts. The final models and architectural analysis were designed to capture cross-cutting lessons that transfer across settings.
Who owns the intellectual property — can we use these models?+
CoSIE was funded as a Horizon 2020 Innovation Action, which typically means deliverables are publicly accessible. The roadmap for co-creation of public services and the final models were designed for broad adoption. Contact the coordinator at Turku University of Applied Sciences in Finland for specific licensing or reuse terms.
How long does it take to set up a co-creation pilot?+
Based on the project timeline, CoSIE ran from December 2017 to May 2021 — roughly 3.5 years for 9 pilots including development of initial, interim, and final models. Individual pilots within the project would have been shorter, likely 12-18 months based on the phased deliverable structure.
Does this work with our existing digital infrastructure?+
The project used a mix of open data, social media analytics, Living Lab platforms, and community reporting tools. The architectural analysis deliverable specifically documents how these components fit together. Based on available project data, the approach is designed to complement existing systems rather than replace them.
Is there ongoing support or training available?+
One of CoSIE's 6 objectives was sustainability through establishing local trainers for animating dialogue and collating citizen input, embedded in community networks. This means the project built a train-the-trainer model rather than depending on external consultants indefinitely.
What regulations does this help us comply with?+
While CoSIE doesn't target specific regulations, it directly supports EU directives on citizen participation, open government, and inclusive public service delivery. The democratic dimensions and social inclusion focus aligns with requirements many European municipalities face under national accessibility and participation mandates.
