If you are a contact center provider dealing with frustrated customers who find bots robotic — this project developed a consciousness architecture that improves the selection of appropriate language and adaptation to the user. This makes interactions feel more natural and trustworthy.
AI Chatbots with Artificial Consciousness for Better Human-Machine Social Interaction
Imagine a chatbot that doesn't just follow a script, but actually understands when to change its tone based on how you're feeling. It's like giving a computer a 'mental map' of attention so it knows what's important in a conversation. This helps the machine act more like an empathetic partner and less like a rigid tool.
What needed solving
Current AI lacks the subjective awareness to handle unexpected situations or adjust its social tone, making interactions feel robotic and lacking empathy.
What was built
An AI architecture based on Attention Schema Theory and a context-aware conversational agent. They also developed a 'Graziano/Turing test' to measure machine consciousness.
Who needs this
Who can put this to work
If you are an app developer dealing with the need for empathetic digital support — this project developed a self-adaptive conversational agent. It uses an attention schema to provide empathic decision-making during user interactions.
If you are an EdTech company dealing with students who lose focus during AI tutoring — this project developed a system that attributes consciousness to the user to make predictions about behavior. This allows the agent to maintain long-term coherence in learning paths.
Quick answers
What is the cost or price for implementing this AI?
Based on available project data, no pricing or implementation costs are specified.
Can this be scaled to an industrial level?
The project aims to provide a toolbox for the construction of an EIC Portfolio in conscious AI, suggesting a path toward scalable technology, though specific industrial scale metrics are not provided.
What are the IP and licensing terms for the architecture?
Based on available project data, specific licensing terms are not mentioned, but the project involves a consortium of 5 partners including one SME.
How does this integrate with existing chatbots?
The architecture is designed to be incorporated into a cross-domain, self-adaptive conversational agent, combining deep neural architectures with a Long Term Memory module.
What is the timeline for market availability?
The project period is from 2022-12-01 to 2025-11-30, indicating the research and validation phase ends in late 2025.
Who built it
The consortium is heavily research-oriented, consisting of 3 universities and 1 research organization, with only 1 SME (20% industry ratio). This suggests the output is currently a high-level scientific breakthrough rather than a commercial product, though the inclusion of an SME provides a bridge for future commercialization.
Contact the Universidad Politecnica de Madrid
Talk to the team behind this work.
Contact us to explore licensing the Attention Schema Theory AI architecture.