SciTransfer
ActEU · Project

Tools for Measuring and Improving Public Trust in Democratic Systems and Policy

otherPrototypeTRL 3Thin data (2/5)

Imagine trying to fix a relationship without knowing why the other person is upset. This project moves beyond simple 'yes or no' trust questions to understand the deep reasons why people lose faith in government. It uses a mix of internet data and real-world conversations to create a practical guide for fixing these broken connections.

By the numbers
13
European cities with Youth Democracy Labs
10
Countries involved in the consortium
6
Total deliverables
The business problem

What needed solving

Traditional surveys fail to capture the complex reasons behind declining public trust. This leads to policy failures and social polarization regarding climate, gender, and migration.

The solution

What was built

An empirical infrastructure for measuring trust using web scraping and experimental surveys, and a planned toolbox of remedial actions for policymakers.

Audience

Who needs this

Government communication agenciesCivic education providersPublic policy think tanksSocial sentiment analysis firms
Business applications

Who can put this to work

Education Technology
SME
Target: Civic education content provider

If you are a content provider dealing with low student engagement in social studies — this project developed toolkits for the educational sector that use data from 13 European cities to make learning about democracy more relatable.

Public Relations & Communications
mid-size
Target: Public affairs consultancy

If you are a consultancy dealing with high social polarization on climate or migration — this project developed a toolbox of remedial actions that helps policymakers communicate more effectively to regain public legitimacy.

Market Research
any
Target: Social data analytics firm

If you are a research firm dealing with outdated survey methods — this project developed an empirical infrastructure combining web scraping and experimental surveys to measure political attitudes more accurately.

Frequently asked

Quick answers

What is the cost or price for using the toolkits?

Based on available project data, there is no pricing information provided as the project is EU-funded for research and societal impact.

Can these tools be scaled to an industrial level?

The project focuses on 13 European cities and 10 countries, suggesting the methodology is designed for multi-level scaling across different national contexts.

What are the IP or licensing terms for the remedial toolboxes?

Based on available project data, specific licensing terms are not mentioned, though the goal is to provide toolkits for policymakers and civil society.

What is the timeline for the final results?

The project is scheduled to run from 2023-03-01 to 2026-02-28.

How is the data integrated into the final toolkits?

The results from phase 1 (web scraping, focus groups, and surveys) flow directly into the creation of the remedial action toolboxes in phase 2.

Consortium

Who built it

The consortium is heavily academic, consisting of 10 universities and 2 research institutions across 10 countries. With 0% industry participation and 0 SMEs, the project is driven by scientific inquiry rather than commercial application, focusing on high-level societal and policy impact.

How to reach the team

Contact Universitaet Duisburg-Essen in Germany

Next steps

Talk to the team behind this work.

Contact us to track the release of the remedial toolkits for the educational sector.