ZENICKA RAZVOJNA AGENCIJA ZEDA DOO

Their core work

ZEDA is a regional development agency based in Zenica, Bosnia and Herzegovina, focused on supporting SME innovation and internationalization. They operate as an Enterprise Europe Network (EEN) contact point, providing coaching and innovation management services to local SMEs seeking access to European markets and technology. Beyond business support, they have also engaged in urban regeneration work, contributing to green infrastructure projects addressing post-industrial recovery in their region.

What they specialise in

How they've shifted over time

ZEDA's H2020 participation shows a consistent core in SME innovation support, running three rounds of the BITNET-INNOSUP program from 2017 to 2021. Their early period (2017-2018) introduced a secondary thread around urban regeneration and green infrastructure through proGIreg, reflecting Zenica's post-industrial identity. In the later period, their SME support work became more refined, shifting toward client-centric approaches and explicit service delivery for innovation management capacity building.

ZEDA is deepening its SME innovation support methodology with increasing emphasis on client-centric service design, suggesting they are maturing from basic coaching into structured innovation consultancy for Western Balkan enterprises.

How they like to work

ZEDA operates exclusively as a participant, never as coordinator — typical of regional development agencies that contribute local implementation capacity rather than project leadership. With 45 unique consortium partners across 10 countries, they have broad exposure to European networks, largely through the EEN-connected INNOSUP actions and the large proGIreg consortium. They are a reliable local delivery partner rather than a project initiator.

ZEDA has collaborated with 45 unique partners across 10 countries, a wide network for an organization of its size. This breadth comes primarily from the large proGIreg consortium and repeated EEN-linked INNOSUP activities connecting them to Western Balkan and EU innovation support organizations.

What sets them apart

ZEDA offers a rare combination for consortium builders: an EEN-connected innovation support agency located in Bosnia and Herzegovina with hands-on experience in both SME coaching and urban regeneration. For projects needing a Western Balkans implementation partner — especially those involving SME capacity building or post-industrial urban recovery — ZEDA provides established local networks and a track record of delivering EU-funded activities in a pre-accession country context.

Highlights from their portfolio

• proGIreg
  Their largest funded project (EUR 72,448), a 5-year Innovation Action on productive green infrastructure for post-industrial cities — a significant departure from their core SME support work.
• BITNET-INNOSUP
  Ran three consecutive rounds (2017-2021), demonstrating sustained commitment to building SME innovation capacity in Bosnia and Herzegovina through the EEN framework.