TRUST-IT SERVICES LIMITED

Their core work

TRUST-IT is a UK-based consultancy specialized in communication, dissemination, and stakeholder engagement for European research and digital infrastructure projects. They help large-scale initiatives like EOSC, RDA, and 5G standardisation bodies reach their audiences, build communities, and drive adoption. Their core work includes managing outreach strategies, running training programmes, producing market analyses for cloud and cybersecurity services, and coordinating ICT standardisation efforts across Europe and internationally.

What they specialise in

How they've shifted over time

In 2014-2017, TRUST-IT focused heavily on cloud computing — cloud service procurement, SaaS security, cloud SLAs, and EU-Brazil cloud cooperation. From 2018 onward, their centre of gravity shifted decisively toward the European Open Science Cloud (EOSC), open science, ICT standardisation, and cybersecurity training platforms. This reflects a natural progression: they moved from promoting cloud adoption to shaping the governance, standards, and community engagement around Europe's research data infrastructure.

TRUST-IT is positioning itself as the go-to communication and community-building partner for European research infrastructure governance, particularly around EOSC and data standardisation.

How they like to work

TRUST-IT operates primarily as a participant or third party (33 of 38 projects), joining large consortia rather than leading them — but when they coordinate, it's on high-value coordination and support actions like StandICT.eu and RDA Europe 4.0. With 404 unique partners across 40 countries, they function as a network hub, plugging into different communities rather than working repeatedly with the same core group. This makes them an easy partner to onboard: they know how EU projects work and bring their own extensive contact network.

An exceptionally well-connected SME with 404 unique consortium partners spanning 40 countries, covering research institutions, e-infrastructures, and industry across Europe, Latin America, and beyond. Their network is particularly dense in the EOSC, cloud computing, and cybersecurity communities.

What sets them apart

TRUST-IT fills a niche that most technical consortia struggle with: professional communication, stakeholder engagement, and market analysis delivered by people who genuinely understand the technology. Unlike generic PR firms, they have deep domain knowledge in cloud, cybersecurity, and research infrastructure — built over 38 H2020 projects. For any consortium needing a partner to handle dissemination, community building, or standardisation coordination, TRUST-IT brings both the skills and an unmatched network of 400+ European research organisations.

Highlights from their portfolio

• StandICT.eu
  Their largest coordinated project (€1.8M) supporting European experts in international ICT standardisation — a strategic role shaping technical standards.
• RDA Europe 4.0
  Coordinated the €1.7M European branch of the global Research Data Alliance, placing them at the centre of international data policy.
• cyberwatching.eu
  Coordinated the EU's cybersecurity and privacy observatory (€522K), a cross-cutting watch role monitoring the entire European cybersecurity landscape.