SERCO BELGIUM

Their core work

Serco Belgium is the Belgian arm of the Serco Group, a major international professional services and systems integration company. In H2020, they contribute IT systems integration, project management, and technical service delivery across diverse domains — from serious game platforms for emergency training (AUGGMD) to crop water management systems (MOSES) and smart building energy solutions (PROBONO). Their role is typically that of a technology integrator and service provider rather than a domain research leader.

What they specialise in

How they've shifted over time

Serco Belgium's early H2020 work (2015-2018) was spread across unrelated domains — security training, agriculture, and a broadly scoped project (Unity) — reflecting a generalist service provider approach. Their most recent and largest engagement, PROBONO (2022-2026), marks a clear pivot toward the built environment, with specific focus on BIM, energy-efficient buildings, and building-integrated photovoltaics. This suggests a strategic move toward the green building and energy efficiency sector.

Serco Belgium is concentrating on the built environment and energy efficiency, making them a relevant partner for upcoming construction digitalization and green building projects.

How they like to work

Serco Belgium operates exclusively as a consortium participant — they have never coordinated an H2020 project. Despite only four projects, they have collaborated with 101 unique partners across 24 countries, indicating they join large, multi-partner consortia rather than leading small focused teams. This profile is typical of a professional services company that brings delivery capacity and integration skills to established consortia.

With 101 unique consortium partners spread across 24 countries, Serco Belgium has built a broad European network through participation in large consortia. Their reach is wide but driven by the size of the projects they join rather than by repeated partnerships with the same organizations.

What sets them apart

Serco Belgium brings the resources and reliability of a large multinational services company to EU research consortia. Unlike academic partners or SMEs, they offer professional-grade IT integration, project delivery infrastructure, and operational scale. For consortium builders, they are a credible participant that can handle systems integration, platform development, and service deployment without the capacity risks of smaller organizations.

Highlights from their portfolio

• PROBONO
  Their largest funded project (EUR 458,391) and most recent, signaling a strategic commitment to smart green buildings and BIM integration through 2026.
• AUGGMED
  Developed automated serious game scenarios for mixed-reality security training — an unusual intersection of simulation technology and emergency preparedness.