Five consecutive INMANCAP projects (2014-2021) delivering key account management and coaching to Dutch SMEs seeking EU funding
KAMER VAN KOOPHANDEL
Dutch Chamber of Commerce delivering national SME coaching, key account management, and EU funding access support across five consecutive INMANCAP programs.
Their core work
The Kamer van Koophandel (KVK) is the Dutch Chamber of Commerce, a public body responsible for business registration and support services across the Netherlands. In H2020, KVK served as the national delivery partner for the European Commission's SME innovation support programs, providing key account management, coaching, and mentoring to help Dutch SMEs access EU funding instruments like the SME Instrument, FTI, and FET Open. They also contributed to digital government innovation through the TOOP project on cross-border data exchange between public administrations.
What they specialise in
INMANCAP projects specifically supported SMEs accessing the SME Instrument, FTI, FET Open, and EIC Pilot programs
InvestHorizon project (2014-2017) focused on training SMEs in pitching, e-pitching, and crowdfunding
TOOP project (2017-2021) on the once-only principle and federated architecture for cross-border public sector data sharing
How they've shifted over time
KVK began with broader SME support activities including investment readiness training, pitching, and crowdfunding mentoring (InvestHorizon, INMANCAP NL in 2014). Over time, they narrowed their focus sharply toward structured key account management and innovation management capacity building, running increasingly larger INMANCAP contracts with growing budgets (from EUR 145K in 2014 to EUR 853K in 2020-2021). The later projects also expanded coverage to include newer EU instruments like EIC Pilot and FET Open, reflecting KVK's deepening role as the Dutch gateway to EU innovation funding.
KVK has been steadily scaling its EU SME support operations, with each INMANCAP cycle receiving larger budgets, suggesting they are becoming the established national infrastructure for SME innovation coaching in the Netherlands.
How they like to work
KVK never coordinates projects but participates as a national implementation partner — the organization that delivers services on the ground in the Netherlands. With 80 unique partners across 28 countries, their network is wide but likely reflects the large CSA consortia they join rather than deep bilateral relationships. Their third-party roles in InvestHorizon and TOOP suggest they are brought in for their national business registry infrastructure and SME access rather than for research capacity.
KVK has worked with 80 partners across 28 countries, reflecting its participation in large pan-European coordination and support actions. The broad geographic spread is typical of CSA projects that require national implementation partners in each EU member state.
What sets them apart
KVK is not a research organization or consultancy — it is the official Dutch business registry and SME support authority, giving it unmatched access to the Dutch SME population. This makes them uniquely valuable for any EU project that needs to reach, recruit, or support SMEs in the Netherlands at scale. Their five consecutive INMANCAP contracts demonstrate institutional trust from the European Commission as a reliable national delivery partner.
Highlights from their portfolio
- INMANCAP 2020_21Largest single contract (EUR 853K), representing the culmination of five successive INMANCAP cycles and covering the broadest range of EU funding instruments including EIC Pilot
- TOOPDeparture from SME coaching into digital government innovation — the once-only principle for cross-border public administration data exchange, showcasing KVK's role as business registry infrastructure