mySMARTLife demonstrated urban energy transformation in Helsinki as a lighthouse city, while EU-SysFlex addressed system-wide flexibility services.
HELEN OY
Helsinki's major energy utility contributing district heating, grid flexibility, and smart city demonstration infrastructure to European research projects.
Their core work
Helen Oy is Helsinki's municipal energy company, one of Finland's largest energy utilities providing electricity, district heating, and cooling to the capital region. In H2020, they contributed real-world urban energy infrastructure and operational data to projects focused on smart city transformation and energy system flexibility. Their participation centers on demonstrating how a large-scale district energy provider can integrate renewables, manage grid flexibility, and support sector coupling between power, heat, and transport fuels.
What they specialise in
EU-SysFlex focused on pan-European flexibility coordination and FLEXCHX on flexible combined production of power, heat, and fuels.
FLEXCHX explored flexible combined production of power, heat, and transport fuels from renewable sources.
EU-SysFlex addressed electricity market design, cross-border collaboration, and regulatory needs for flexibility integration.
How they've shifted over time
Helen's H2020 journey began with broad smart city demonstration work — urban transformation strategies, integrated planning, and replication across lighthouse and follower cities (mySMARTLife, 2016). Their focus then sharpened toward technical energy system challenges: grid flexibility services, electricity market design, cross-border coordination, and combined power-heat-fuel production (EU-SysFlex and FLEXCHX, 2017-2018). This progression reflects a utility moving from city-level demonstration toward deeper engagement with the technical and regulatory mechanics of energy system decarbonization.
Helen is moving from broad smart city showcases toward the hard technical problems of flexibility, market integration, and renewable fuel production — suggesting future interest in projects tackling grid balancing, demand response, and power-to-X technologies.
How they like to work
Helen participates exclusively as a consortium partner, never as coordinator, which is typical for large utilities that provide real infrastructure and demonstration sites rather than leading research design. With 110 unique partners across 19 countries from just 3 projects, they operate in very large consortia (averaging 37+ partners per project). This makes them an accessible partner — accustomed to working in complex, multi-national teams and contributing operational assets rather than demanding project leadership.
Despite only 3 projects, Helen has built connections with 110 distinct partners across 19 countries, reflecting their participation in large-scale Innovation Actions and pan-European coordination projects. Their network spans broadly across Europe with no narrow geographic bias.
What sets them apart
Helen brings something few partners can offer: a full-scale urban energy utility serving a major European capital, with real district heating networks, power generation assets, and hundreds of thousands of customers. For any project needing a credible, large-scale demonstration site in the Nordics — especially for district energy, flexibility markets, or sector coupling — Helen is a natural fit. Their willingness to open their infrastructure for EU research without needing to lead makes them a low-friction, high-value consortium partner.
Highlights from their portfolio
- EU-SysFlexLargest funding share (EUR 607K) in a pan-European flexibility coordination project — reflects Helen's strongest technical engagement in grid-level challenges.
- mySMARTLifeHelsinki served as one of the lighthouse cities, giving Helen a visible role in demonstrating smart urban energy transformation at city scale.