FLEXIGUIDED GMBH

Their core work

Flexiguided GmbH, operating under the brand LiquidFeedback, builds software and methodology for participatory decision-making and digital civic engagement. Their core product — LiquidFeedback — enables citizens and organisations to deliberate, propose, and vote on policies using liquid democracy principles, where participants can delegate their vote or engage directly. In EU research projects, they contribute their platform as technical infrastructure and bring expertise in e-democracy design, citizen co-production processes, and the integration of emerging technologies (blockchain, augmented reality, gamification) into public service delivery. They are practitioners, not theorists: they ship working software that governments and civil society organisations actually deploy.

What they specialise in

How they've shifted over time

In their first H2020 project (WeGovNow, 2016-2019), Flexiguided focused on foundational e-government concepts: structured citizen co-production, social innovation in public services, and the organisational logic of participatory governance. By CO3 (2019-2021), the focus shifted markedly toward disruptive and experimental technologies — blockchain for transparency, augmented reality for engagement, gamification for motivation, and social networks as participation infrastructure. The trajectory is clear: they started with the civic process layer and moved toward the technology frontier of civic participation, suggesting ambition to be at the intersection of Web3, immersive tech, and democratic innovation.

Flexiguided is moving from established participatory governance tooling toward decentralised and immersive civic technologies, making them a plausible partner for projects combining Web3, digital twins, or XR with public sector transformation.

How they like to work

Flexiguided participates exclusively as a consortium partner — they have never led a project — which suggests they are brought in for specific platform or methodology contributions rather than for project management capacity. With 21 unique partners across just 2 projects, they work in mid-to-large consortia and are not repeat-partnership dependent, indicating openness to new collaborations. Working with them likely means getting access to the LiquidFeedback platform and their methodological expertise in participatory design, rather than a full research or management partner.

Their network spans 21 unique consortium partners across 7 countries — a broad footprint for just two projects, suggesting each consortium was large and geographically diverse. Given both projects were EU Society pillar RIAs, their partners likely include public authorities, universities, and civic tech organisations across Southern and Central Europe.

What sets them apart

Flexiguided is one of very few commercial SMEs behind a well-known, production-grade e-democracy platform (LiquidFeedback) that has real-world deployments, not just research prototypes — this distinguishes them sharply from academic groups studying participation. Their combination of a deployable software product, liquid democracy methodology, and willingness to integrate blockchain and immersive technologies into civic contexts is unusual in the European govtech SME landscape. For consortium builders, they offer something concrete: a platform that can be demonstrated and piloted within a project lifecycle, not just a conceptual contribution.

Highlights from their portfolio

• WeGovNow
  Their entry into H2020 and the foundational project establishing their participatory governance credentials, with the highest single EC award of the two projects at EUR 367,200.
• CO3
  Notable for its ambitious combination of four disruptive technologies — blockchain, augmented reality, gamification, and social networks — applied simultaneously to open public service co-production, marking a significant technology leap from their earlier work.