BESTMILE SA

Their core work

Bestmile is a Swiss technology SME that develops fleet orchestration and management software for autonomous and shared vehicle fleets. Based in Lausanne, they specialize in optimizing real-time operations of mixed autonomous fleets, including routing, dispatching, and demand management. Their platform enables cities and transport operators to deploy and coordinate autonomous mobility services at scale, bridging the gap between autonomous vehicle hardware and practical urban transport operations.

What they specialise in

How they've shifted over time

Bestmile entered H2020 in 2018 focused squarely on autonomous vehicle fleet operations — their SME Phase 1 project PANORAMIX and participation in AVENUE centered on making autonomous fleets work in practice. By 2020-2021, their focus broadened significantly toward shared mobility ecosystems, MaaS integration, accessibility, and distributed traffic intelligence, reflecting the industry's shift from "can we run autonomous vehicles?" to "how do we integrate them into inclusive, multi-modal transport systems." This evolution shows a maturing company moving up the value chain from fleet control software to urban mobility orchestration.

Bestmile is moving toward integrated, multi-modal mobility management with emphasis on inclusiveness and distributed intelligence — positioning for the convergence of autonomous transport and smart city infrastructure.

How they like to work

Bestmile primarily operates as a participant in large EU consortia (3 out of 4 projects), contributing specialized software capabilities rather than leading projects. Their single coordinator role was an SME Phase 1 instrument — typical for a startup validating its concept before joining larger initiatives. With 125 unique partners across 17 countries, they have built an extensive network quickly, suggesting they are a sought-after technology provider that integrates well into diverse consortia.

Despite only 4 projects, Bestmile has collaborated with 125 unique partners across 17 countries, reflecting participation in large-scale Innovation Actions and Research projects. Their network spans widely across European transport and smart city ecosystems.

What sets them apart

Bestmile occupies a specific niche at the intersection of autonomous vehicle technology and fleet management software — they don't build vehicles, they build the brain that coordinates them. This software-layer positioning makes them a valuable partner for any consortium that needs to move from autonomous vehicle prototypes to operational fleet services. As a Lausanne-based SME, they also bring proximity to EPFL's autonomous mobility research ecosystem.

Highlights from their portfolio

• AVENUE
  Largest funding (EUR 632,381) and longest project — a flagship urban autonomous vehicle demonstration across multiple European cities.
• PANORAMIX
  Their only coordinator project (SME Phase 1), validating their core platform concept for mixed autonomous fleet optimization.
• DIT4TraM
  Most recent project, signaling a strategic shift toward distributed intelligence and machine learning for traffic management.